Terms and Conditions
Please review these basic terms and conditions for the use of the vanekcustom.com website. By using this site, you agree to follow and be bound by these terms and conditions. If you do not agree with one of these terms or conditions, please do not use this site.
There are no refunds. This policy is enforced to keep the quality of our products high and our prices competitive.
If, on the rare occasion, we accept a return, the buyer is responsible for return shipping costs and a 25% restocking fee. The returned item must be in new and original condition. Any damage to the unit or worn parts will incur further charges. Absolutely no returns will be accepted without first contacting us and obtaining approval.
Please contact us if you have any questions or concerns. Customer satisfaction is our number one priority.
Disclaimer, Light Primer Strikes: I have a known reputation for producing a dependable light competition trigger kit. However, one out of a couple hundred triggers might have light primer strikes. This could be caused by several factors such as ammunition, hard/bad/high primers, and the gun not completely locking up, etc. In this case, I have a medium power firing pin spring that will take care of most problems, but will increase the trigger weight by a few ounces. In the worst case scenario, especially with the 45 caliber, you may have to use Federal Primers or the OEM firing pin spring. This is usually a non-issue, but in some cases, this will fix the light primer strikes and you will still have a great competition trigger.
Jager Striker: Vanek Custom is not the manufacturer of this part. Jager Products are responsible for repair or replacement of any defective Jager product.
Parts Policy: There are no refunds and all sales are final.
We will repair or replace any defective part and correct any function or reliability issues on new parts.
Parts must be properly maintained. This policy does not cover normal wear and tear on parts which have been modified or neglected in any way. Modified slides and frames could potentially fail due to fatigue, especially when subjected to the forces generated by loads such as major 9mm. Failure of the slide or frame is not expected and cannot be covered under any warranty.
We only ship to the United States. Orders are shipped within 1 business day after payment is received. Customer will be contacted if there will be any delays.
We will only use your personal information for billing and shipping purposes. Your personal information is PRIVATE and we will keep it that way.
General Liability Disclaimer: No liability is expressed or implied by Vanek Custom or Charlie Vanek for injury, death, or damages that may result from the installation or use of any products or services offered by Vanek Custom.